Author: Ali Usama

Ali Usama has spent more than 7 years fixing iPhones. As the Apple specialist at Technical Master, he’s the person you go to when your phone won't charge, the Wi-Fi keeps dropping, or the battery dies by noon. Ali has worked through just about every iOS update to date, which means he has seen the same bugs pop up year after year. When that happens, he find the root cause of a performance lag or sync error. It’s a practical approach—fix the problem, then explain what went wrong so it doesn't happen again. When he's not helping someone rescue their iPhone ot iPad, he usually test whatever new features Apple release or find better ways to keep devices run at best.