Microsoft accused of creating a monopoly on US government systems through free upgrades

• Microsoft gave the US government $150 million in cybersecurity tools
• The deal included the pricey Microsoft 365 Government G5
• Consultants accused of increasing dependency on Microsoft

As Microsoft looks to confront European antitrust regulator scrutiny, the company is also facing investigations over alleged business practices over the pond in the US.

It has been suggested Microsoft offered one of its most important customers, the US government, free services in order to keep it as a customer and stamp out competition.

A ProPublica report found the company pledged $150 million in cybersecurity services to the federal government during a 2021 White House summit led by President Joe Biden. Rumored to be internally known as the ‘White House Offer,’ Microsoft’s pledge would see federal agencies gain access to the Microsoft 365 Government G5 security suite, which includes security, compliance and collaboration features. G5 costs around 60% more than G3.

Microsoft accused of monopolizing US government contracts

Furthermore, Microsoft consultants working within the government’s agencies to assist with the implementation of the company’s tools reportedly created a dependency on its services, effectively making it more difficult for the US government to switch providers.

The White House Offer benefited Microsoft beyond the cybersecurity space, as well. By boosting adoption of its Azure cloud platform, Microsoft would be able to intensify its competition against Amazon Web Services, which accounts for the largest portion of the cloud pie.

Steve Faehl, Federal Security CTO for Microsoft, stated the company’s “sole goal during this period was to support an urgent request by…